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Part Time Tasting Room Associate - Toad Hollow Vineyards

Toad Hollow Vineyards Tasting Room based in Healdsburg California is seeking Seasonal /on-call Tasting Room Sales Associate to join our dynamic team. We are a charming tasting room where we offer a friendly, welcoming atmosphere for our guests. We are known for producing a broad array of delicious, approachable wines, our motto is “The Fine Art of Fun!" Our goal is to give our guests a fun and memorable experience. If you are outgoing and friendly, are a team player as well as knowledgeable about wine we would like to hear from you.

Wages: DOE

Job category: Tasting Room

Roles & Responsibilities: • Pour wine samples for our tasting room visitors in compliance with CA ABC laws and responsible hospitality practices. • Deliver a warm, gracious, friendly experience to guests at every interaction point. • Engage with each customer to identify and tailor the experience to their interests. • Promote our brand story. • Provide excellent, personalized customer service to deliver a memorable experience. • Ability to ask for the sale. • Communicate benefits of wine club membership and sign up new members. • Operate POS system and be proficient with e-mail, MS Word and Excel. • Prepare the tasting room for opening and closing daily.

Work hours: 10 AM to 6 PM

Posting date: 05/17/2016


Tasting Room Manager - Sonoma-Cutrer Vineyards

About Sonoma-Cutrer --- Sonoma-Cutrer has been producing the finest quality wines since it opened as a vineyard company in 1973. Its foundation is built in the hillsides and rocky foothills in the region recognized as the Sonoma Coast Appellation – this region experiences long, even growing seasons thanks to the cool, foggy coastal climate. In the 70's, the company planted several different grape varieties and virtually overnight Sonoma-Cutrer’s Chardonnay grapes had gained a reputation for exceptional quality and were in high demand by many premium wineries. Today, Sonoma-Cutrer’s flagship wine, Russian River Ranches, is the most requested Chardonnay in America’s finest restaurants according to the annual Wine & Spirits Restaurant Poll, April 2013 (22 of the last 24 years). For wine consumers, the name Sonoma-Cutrer is synonymous with superb Chardonnay. TO APPLY: Please visit us at http://careers.b-f.com/ Please look for "Sonoma-Cutrer Vineyards Tasting Room Manager ” in the keyword search field or for the requisition # "3282BR” in the autoreq search field. Summary Responsible for managing the day-to-day operations of the Sonoma-Cutrer Tasting Room as it relates to onsite guest experiences. Key areas of responsibility include tourism, consumer tastings, event management, retail operations, inventory management, budget oversight and business management/reporting. The driving passion of this person is to create lasting relationships with visitors – our guests – by providing personal, memorable experiences that reflect the unique culture of Sonoma-Cutrer Vineyards. Unparalleled customer service is expected, whether it is through the tasting experience, education, wine/retail sales, onsite events or the facility itself.

Wages: Competitive

Job category: Tasting Room

Roles & Responsibilities: Responsibilities Manages the activity of the Tasting Room/Retail space (40%) --- In conjunction with the Homeplace Manager, makes hiring decisions for the hospitality department including training, supervising and developing the tasting room staff as well as developing work schedules for regular and seasonal staff members. Manages day-to-day activities of tasting room staff. Submits and approves time statements weekly. Acts as a member of the safety committee and is the head of safety for the hospitality department. Conducts monthly trainings and ensures all hospitality employees are trained. Responsible for the management and clean-up of facility and preparation of it for next tours. Restocks shelves and maintains retail and winery displays as needed. Provides work leadership to others through assignment of work, review of progress, monitoring of results and instruction. Ensures that cleanliness of the tasting room, terrace, private salons and all guest areas is maintained; exhibits attention to detail. Ensures all décor is properly maintained including plants and decorations. Responsible for communicating any opportunities, issues or concerns to the Homeplace Manager. Responsible for maintaining and merchandising the non-wine related products inside the Homeplace. Participates in the Manager Quarterly Meetings and training sessions as needed. Delivers exceptional on-site guest experiences (30%) --- Coordinates and conducts public and private tours of winery facilities including private wine and food experiences. Maintains in-depth knowledge about our wines, our winemaking techniques, the vineyards, the brand, our history and the winery itself. Communicates these with clarity and passion. Provides general tourist information. Greets visitors and answers questions regarding winery and surrounding area and pours wines for tasting. Assist with hospitality special events as needed. Provides general tourist information and, in some case, more concierge type service, calling restaurants for reservations, assisting with appointments at other wineries. Promotes the sale of wine and non-wine products sold on-site. Promotes membership in Club Cutrer, Sonoma-Cutrer’s wine club. Participates in event management and oversight (10%) --- Partners with the Homeplace and wine club managers to develop activities that promote the brand and winery such: Winemaker dinners, corporate off-sites, teambuilding functions, concerts, etc. Maintains calendar, sets goals and tracks success. Represents the winery at outside functions as needed. Manages business aspects of operation (20%) --- Oversees 3rd party shipping activity via Ship Compliant and in keeping with internal shipping guidelines. Monitors all shipments for compliance, fulfillment and delivery status in accordance with local, state and federal laws and regulations. Assists Wine Club Manager and Homeplace Manager with club shipments as needed. Under direction of Homeplace Manager, monitors budgets for wages, operating supplies and events in relation to the tasting room cost centers. Manages inventory of wine needed for the Homeplace operation (tasting room, events and on-site sales) and tracks/reports monthly. Accurately handles routine purchasing transactions, which includes; operating cash register, accounting of daily sales, processing returns and tracking discounts. Processes wine and retail merchandise sales, i.e. pulling orders for customers, completing sales transactions and assisting with wine carry-outs and loading. Is responsible for tasting room inventories and ordering. Must Requirements Education – High school or equivalent; requires reading and writing in English and strong math skills. Knowledge of food and wine industry required. Minimum of two years retail sales experience. Prior experience in wine industry and tasting rooms is required. Knowledge of general wine principals, wine growing and winemaking is strongly preferred. Certifications TIPS Program or equivalent for serving alcohol and recognizing issues involved with being over served. Valid CA Driver’s License required. Must be at least 21 years of age to sell alcohol products. Personal Protective Equipment (PPE) – Wears all PPE as required and follows all safety standards and procedures. Physical Requirements, ability to climb stairs and ladders is needed to stock shelves and arrange displays and decorations. Ability to work on feet for long periods of time, bending and lifting movements, manual dexterity, and ability to lift 40-70lbs is required. Will require work in specialty retail environment. Outdoor work is expected for events. Will require work in off-site settings as well, i.e. retail marketplaces event stations and tasting booths. Working and standing on concrete floors, for extended periods of time. Knowledge and understanding of food and wine, demonstrated exceptional customer service. Computer skills required for cash register operation and report maintenance and tracking. Must be able to communicate effectively with consumers, trade guests, employees, management, vendors and team-members. Lead tastings and speak to groups of consumers, answer questions and respond in a professional manner.

Work hours: This is a full time exempt position, in a 7-day per week retail environment. Will require weekend and holiday work. May require overtime, on an as-needed basis.

Posting date: 05/06/2016


Tasting Room Associate - Alexander Valley Vineyards

Successful family owned winery outside Healdsburg seeks an enthusiastic candidate for our Tasting Room Team. You will be part of a small tasting room staff pouring wines, making sales and wine club sign-ups. Customer service is a priority so a positive attitude and good salesmanship is a must. In addition, you will give consumer tours and eventually host vineyard walks and wine and cheese pairings. Candidates need to be great communicators and team players. Position requires good judgment and the ability to prioritize and multi-task. The ability to interact graciously with the public is absolutely necessary. You need to be available to work two days a week: position will most likely start out Fridays and Saturdays, but then probably move to Saturdays and Sundays once summer hits and tasting room traffic increases.

Wages: $11.50/ hour plus commission and wine club $ sign ups

Job category: Tasting Room

Roles & Responsibilities: We’d love to see self-motivating, fast learners apply for this position. Wine knowledge and experience is welcome, but not required as you will be trained. This is a great opportunity for college students to get experience in the wine business and for anyone looking for lucrative, fun part-time work. Please send resume and contact information via email rew@avvwine.com or fax to 707-433-9408.

Work hours: 9am or 10am to 5pm

Posting date: 05/05/2016


White Oak Winery Tasting Room Associate - White Oak Vineyards & Winery

White Oak Vineyards & Winery is looking for a Tasting Room Associate! We are looking for enthusiastic, personalbe staff to work at our beautiful Alexander Valley tasting room. Should you feel yourself a good fit for the position, please email your cover letter and resume to whiteoakwinery81@gmail.com with the Subject “Tasting Room Associate Position”. Qualifications: Must be 21 or older with a valid Drivers License Excellent communication skills Be able to lift and carry 40lbs with ease Professional appearance and demeanor Excellent customer service skills, professional attitude and strong work ethic Ability to understand and follow written and verbal instructions Stand for extended periods of time Work well individually and in a team Self-motivated and enthusiastic Be able to work WEEKENDS and some evening for events Preferred: Wine-related experience Knowledge of wine and production Have at least 2 years experience in hospitality or customer service (winery hospitality strongly preferred) Starting Hourly Wage: $13.00 + Tips & Commission Please, no phone calls about this job.

Wages: Starting Hourly Wage: $13.00 + Tips & Commission

Job category: Tasting Room

Roles & Responsibilities: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned: 5 days a week during busy season, 3-5 days during off season. Greet all visitors that enter the tasting room. Create a memorable and fun experience for the guests. Describe the wines and the history of the winery, answer any questions that the guests have about the wines and/or winery history. Handle routine daily opening and closing responsibilities for the tasting room. Sales transactions, which will include operating GrapeGears POS. Meet daily sales and Wine Club Membership goals. Assist with display, stocking and re-stocking of wines and other merchandise. Assist with hospitality and special events as needed. Represent the winery at outside functions as needed. Perform other duties that will be assigned by manager.

Work hours: 5 days a week during busy season, 3-5 days during off season. WEEKENDS included.

Posting date: 04/28/2016


White Oak Winery Wine Club & Marketing Manager - White Oak Vineyards & Winery

White Oak Vineyards & Winery, located in the heart of the scenic Alexander Valley, is seeking a creative, organized and enthusiastic sales leader to manage all aspects of our wine club and marketing program. Candidate will work closely with our Director of Retail & Hospitality to further develop our wine club sales and marketing for the winery while managing shipping and inventory logistics. Experience & Required Qualifications: Education: Bachelor’s degree preferred Experience: Two or more years’ experience in a hospitality, sales or marketing environment (winery experience strongly preferred) Proficiency: Microsoft Word, Excel, Outlook, Photoshop, Constant Contact Excellent communication skills – written & verbal Good organizational skills and the ability to follow through on projects Must be 21 years of age or older Required to lift & move up to 50 pounds Must work well in a team environment, but also individually Strong time management skills Job Description: Includes but is not limited to: Wine Club & Sales Manage all aspects of the Wine Club with the main objective of increasing wine club sales & memberships Maintain superior customer service Manage member database Sell club memberships at the tasting room bar and over the phone Monitor and promote club sign-ups Creating & improving relationships with our wine club members & prospects Tasting room bar sales leader Coordination of all wine club shipments -Payment processing and supervision of all wine club shipments - Accuracy and attention to detail is imperative Customer outreach: offsite pourings, follow-up phone sales & expanding overall customer and referral relations Marketing & Communications Use skills to initiate marketing and communications for our brand Customer relationship management Manage and increase the mailing list E-mail correspondence Respond to all emails, customer requests & updates in a timely manner Create and update club collateral, tasting room menus and order forms Creating and providing content for e-blasts, brochures, sell sheets, newsletters & advertisements for sales & events Effectively communicate shipping updates to all customers Update our website to reflect our current wines, accolades and all upcomingevents on and offsite Participate in cosumer pourings and networking events to further promote our brand and wine club Shipping & Logistics Manage all DTC Shipping Create all shipping labels for packing according to the weather and state compliance Assist with packing as needed Track all shipments for club and retail Wine inventory management Ordering packaging materials and maintaining proper inventory levels for all shipments Assist Director of Retail & Hospitality with any other assigned duties. Please no phone calls about this position.

Wages: Salary + Commission

Job category: Tasting Room

Work hours: Monday - Friday (8:30am start), Some Holidays and Weekends

Posting date: 04/28/2016


Tasting Room Hospitality/ Winery Operations - Hawley Winery

Hawley Winery is looking for a versatile and energetic individual to help at our winery in Dry Creek Valley and our downtown Healdsburg tasting room. We are a small family-run winery so ideal candidates would thrive in a busy and dynamic environment and enjoy wearing a lot of “hats”. The position is 3-4 days per week split between winery operations and tasting room hospitality. Please email cover letter and resume to info@hawleywine.com

Wages: DOE

Job category: Tasting Room

Roles & Responsibilities: Tasting Room Hospitality: Interact with customers in a professional, energetic and friendly manner Educate guests about the brand and wine Interact with customers over the phone and by email 21 years of age or older Ability to safely lift 50 pounds Fluent in English Computer skills Winery Operations Delivery and pickup of case goods and supplies Pack and ship wine orders General facility and grounds maintenance Miscellaneous production assistance Valid CA drivers license with clean record Ability to safely lift 50 pounds Ability to stand for long periods

Posting date: 04/01/2016


Tasting Room Manager - Dutton-Goldfield Winery

Dutton-Goldfield Winery is an ultra-Premium, small production family-owned winery focused on pinot noir, chardonnay, and other cool climate varieties that express the beauty of our coastal home. The Tasting Room Manager is responsible for the overall profitability of this channel of our DTC business, and will be a key player in taking our business to the next level. Our ideal candidate will be energetic, enthusiastic, engaging and self-motivated, with solid sales and marketing experience, and results-driven, with strength in proactively creating and analyzing reports to ensure all staff are motivated to reach goals, and the tasting room is profitable. This is a sales driven position, so the successful candidate will be highly incentivized for exceeding goals. Marketing and driving traffic to the tasting room are key parts to ensure profitability. The manager will work closely with the DTC manager to create compelling events and promotions, connect with local partners and help ensure guest reservations, service and experiences are of the highest level. Managing social media platforms and increasing social capture are also an important part to staying connected with our guests. The ideal candidate must have exceptional creative writing and editing skills, and be computer savvy. Wine knowledge and a passion for wine is essential; the introductory or higher level sommelier certification is a plus.

Wages: DOE

Job category: Tasting Room

Roles & Responsibilities: Responsibilities Include: > Identify and set strategies to achieve our tasting room profit, customer acquisition, wine club membership conversion, and visitor data collection goals. > Grow tasting room profitability by creating and managing reports to analyze business, identify areas for improvement, and follow up on information learned in reports, executing plans to address opportunities for growth. > Assist in the development of creative programs to locally drive sales, and to create unique and compelling experiences in the tasting room, differentiating DG from the crowd, and execute these programs successfully and in a timely manner > Assist in establishing monthly and daily focuses, sales goals and incentives for the tasting room, and programs to sell wine and merchandise. > Assist in recruiting, hiring, training and motivating TR staff, including establishing policies, procedures and programs for customer service skills, product knowledge, wine education, and sales training > Drive company focus and culture by encouraging a strong work ethic, adherence to policies and procedures, and fostering a positive work environment > Create and update procedures, documents and manuals, ensuring all new hires and staff are current on requirements > Manage reservations for all tasting appointments, and stock all products for tasting room seated appointments. > Perform monthly inventories and research/resolve any discrepancies. > Maintain up-to-date tasting notes, signage, and promotional materials for the tasting room, keeping current and exciting > Assist in planning, promotion, logistics and execution of tasting room events, as well as participate at off site special events, industry meetings and neighborhood winery industry events. > Proactively cultivate and build relationships with vendors and partners to drive VIP traffic to the tasting room. > Assist in the management of social media accounts, including Facebook, Twitter and Instagram, posting relevant, compelling, educational and fun items regularly, in the company voice. > Assist in writing and updating other marketing materials as needed, such as our website, wine fact sheets, email blasts, and newsletters. > Assist with projects as needed, ensuring they are followed through to completion by date required Skills and Attributes: > Exceptional wine knowledge and passion, experience with the sale of luxury wines, hospitality and events, and tasting room oversight/management. > Thrive in a fast-paced environment, and also able to be the energy during slower times, always keeping an eye on the big picture along with the details > Excellent professional and creative writing skills > Exceptional verbal communication skills, including public speaking > Highly organized and efficient, with exceptional time management skills. > Strong analytical skills, detail oriented, with an ability to accurately forecast and plan. > Courteous, friendly, and professional manner. > Good team player and leader. > Customer service and sales focused. > Trustworthy and reliable. > Knowledge of federal and state legal compliance issues related to the operation of a wine retail and tasting room. > Requires strong PC skills (Microsoft Office and POS systems) > Must be able to stand and sit for extended periods of time and lift a minimum of 50 pounds. > Must be at least 21 years of age and have a valid CA Driver’s License

Work hours: Full Time

Posting date: 03/24/2016


Tasting Room Sales Associate - Fritz Underground Winery

Fritz Underground Winery located in the north end of Dry Creek Valley on its unique 108 acre property is searching for an enthusiastic, outgoing, sales driven candidate for part-time work in our newly remodeled tasting room. The ideal candidate will be able to deliver exemplary customer service while educating customers on our wines and estate.

Wages: Competitive compensation including wine club incentives

Job category: Tasting Room

Roles & Responsibilities: Qualifications and Job Responsibilities: -prior experience in retail, hospitality, or customer service -outgoing, fun, able to work well with a team -passion for wine -able to give tours and comfortable speaking to large groups -outstanding proven sales skills including closing the sale -basic computer, math and cash handling skills -must be over 21, able to lift 50lbs, climb stairs, and stand for extended periods of time -must be able to work weekends, holidays, and evenings as needed

Work hours: Tuesday, Saturday, Sunday

Posting date: 03/06/2016

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