Job Postings

Tasting Room Associate - Carol Shelton Wines

We are a small family-owned winery located in NW Santa Rosa, looking for an outgoing individual to be part of our team. As a Tasting Room Associate you are responsible for providing the best possible experience to all our Tasting Room guests and club members which would include: • Greet and serve customers • Educate guests on the winery’s history and its wines • Encourage guests to purchase wines and join wine club • Share your enthusiasm for the wine industry with a positive attitude and genuine interest in customer’s background and interests • Represent the Carol Shelton Wines brand in a professional manner

Wages: $17.06-$18.50 doe

Job category: Tasting Room

Roles & Responsibilities: The requirements below are representative of the knowledge, skills, and/or ability required. • Knowledge of and assistance with Wine Club process is a plus • Good computer skills and experience with Microsoft Excel and Word • Experience with tasting room point of sale system is a plus • Ability to multi-task and is self-motivated on low traffic days • Creative marketing input on email and social media such as Facebook and Instagram • Take direction and work closely with tasting room manager • Follow opening and closing procedures • Answer incoming calls and email inquiries • Outstanding customer service skills • Assist with display of retail items, merchandise • Daily tasting room set-up and clean-up • Light cleaning (dusting, vacuuming, and mopping) as needed • Work special events along with setup, clean-up and breakdown • Assist with private tastings, possibly off-site • Must be willing to take on tasks of other employees • Must be a team player and maintain a positive disposition • May be asked to help in cellar for light work during Crush or bottling • Be able to lift 45lbs on a regular basis including unloading and stacking wine • Must be able to pack boxes and stand for long periods of time • Have reliable transportation • Must be at least 21 years of age As we are a small company, this list is by no means all-inclusive! This is a very interesting opportunity for someone who wants to supplement their income, gain access to great wines by Carol Shelton at employee prices (50% discount) and be part of a fun team which is a growing enterprise.

Work hours: Saturday and Sunday 10:30-4:30. Opportunity for more hours if interested.

Posting date: 09/20/2023

Tasting Room Host and DTC Sales - Jeff Cohn Cellars

Join our team! This part-time, 2 days a week, position is hourly. Compensation, gratuities, and incentives offer fantastic earning potential for a team member who has strong sales and interpersonal skills. Jeff Cohn Cellars is family-owned Sonoma County winery producing highly acclaimed Rhône varietal wines and single-vineyard Zinfandels. We are small, dynamic, and passionate about what we do. We are seeking multi-dimensional, team-oriented, motivated, enthusiastic, and experienced DTC sales team members. The DTC Sales and Tasting Room Host supports the company’s strategic and revenue goals supporting our owners and Director of DTC’s vision. This role is based on-site in our Healdsburg tastingroom and encompasses all area of DTC sales: tasting room, wine club, events, and direct sales. This team member reports to the Director of DTC but works at the direct of the Team Lead. It requires the ability to consistently work weekends, and some holidays. Our ideal team member contributes our team success by reaching and exceeding revenue targets by driving wine sales and wine club membership enrollment via in-person and virtual tastings, outbound campaigns, and events. You are engaging, can think on your feet and will let the wine sing. You are versatile, flexible, positive, and embrace change as an opportunity. You excel in working with different personalities and still maintain a positive, productive, and professional demeanor. You are coachable, open to feedback, and proactive in your time and skill development.

Wages: DOE, Hourly Wage + Tips + Incentives

Job category: Tasting Room

Roles & Responsibilities: WHAT WILL YOU DO? A little bit of everything! Essentially, the DTC Sales and Tasting Room Host conducts engaging tasting experiences for club members and customers at our tasting room /events, and related DTC sales efforts. Share the YUM by presenting Jeff’s story, his passion for c rafting wines from legendary heritage California vineyards rooted in Rhône-inspired winemaking. Participates in events and partnership building with local businesses. PRIMARY RESPONSIBILITIES Tasting Room Operations • Engage in monthly/daily sales and wine club enrollment efforts • Engage in all hospitality duties, including in-person and virtual tastings, and events • Upholds a high standard of hospitality, develop rapport, and deliver a superior customer experience • Greet guests and conduct wine tasting: serve wine; provide wine education, wine, winemaking techniques, and history. Answer guest questions • Handle routine purchasing transactions, wine club enrollment, and shipping orders • Perform daily tasting room floor operations and opening/closing procedure tasks • Wash/buff wine service items and reset tasting room • Manage cleanli ness & appearance of the tasting room • Provide general tourist information • Assist with tasting room logistics – tasting scheduling, stocking, inventory, supplies, décor • Acquire and maintain thorough knowledge of winery and its wines • Assist with hospitality special events as needed • Represent winery at outside functions as needed • Performs other duties as assigned DTC Operations • Adept user of database, POS and reservation system - use and follow best practices • Facilitate guest communications – written and phone • Assist with customer care: orders, shipping, reservations. and member/ guest visits • Execute tasting room shipping/receiving, wine club release or allocations (this may include packing wine shipments) • Assist with maintenance and acquisition of customer data including data e ntry, basic research, and booking notes into reservation system. • Sales Administration: including daily, campaign, release, and event sales; direct, tele-sales / customer and cub member sale /outreach QUALIFICATIONS • 1-2 years related experience: wine industry, restaurant, retail or direct sales • A passion and knowledge for wine, winemaking, people, experiences, engaging storytelling • Commitment to excellence and high standards • Creativity: role requires a dynamic personality; enthusiasm and energy Ability to: • Collaborate, embrace, manage change, and adapt to rapidly changing environment • Manage priorities and workflow • Ask for assistance when needed • Understand and follow written and verbal instructions • Sell - ask for the sale / club enrollment • Excellent written, oral, and interpersonal communication skills • Excellent presentation/ phone skills • Computer proficiency (POS, Internet, Microsoft Office programs) Wine Direct, Tock preferred • Graphic design, photography, social media skills will be put use creating content!

Work hours: Part Time - TH & SAT

Posting date: 04/20/2023